Cookie Notice
Last updated: October 9, 2026
This notice explains what the iVenza website (ivenza.app) keeps in your browser, who puts it there, how long it stays, and how to change your mind. It is part of our Privacy Policy, which explains what we do with the information. Show Up Show Out LLC ("we," "us") operates the website.
Your choice, right now.
The short version
- We set no cookies of our own. The website keeps a few small items in your browser's local storage instead, listed below.
- Two things are optional: website analytics (counting visits and page speed) and advertising measurement (the Meta Pixel, which sets Meta's cookies). Both can be switched off at any time, and switching them off stops them and deletes what they stored.
- In the European Economic Area, the United Kingdom and Switzerland, both are off until you say yes. Everywhere else they run until you say no, and a browser signal (Global Privacy Control or Do Not Track) counts as no.
- We keep a record of each choice you make on our servers, under a random ID your browser keeps, so we can show what you chose if a choice is ever disputed. What the record holds.
- The iVenza app and the web app at my.ivenza.app run no advertising trackers and are not covered by this website's banner. They have no banner of their own because their optional measurement is off by default in the EEA, the United Kingdom and Switzerland: it starts only when you turn on "Share usage & diagnostics." Everything the web app stores is listed below.
What cookies and similar technologies are
A cookie is a small file a website asks your browser to keep. Local storage does the same job inside your browser and is not sent to a server unless a page's own code sends it. A pixel is a tiny request a page makes to another company's server so that company can see the visit. The law treats all three the same way when they identify your browser, and so do we: this notice covers all of them.
When we ask, and when we do not
We work out which rules apply to you in your browser, from your time zone and your language settings, because the website cannot know where you are. If your browser says you may be in the EEA, the United Kingdom or Switzerland - or it will not tell us - we ask first and run nothing optional until you choose. Elsewhere we do not show a banner, the optional items run unless you opt out, and the "Cookie settings" link in the footer of every page opens the same choices. You can always open that link, wherever you are, and change your mind.
A choice you save in the banner is remembered in this browser, and we also keep a record of it on our servers (see below). In the EEA, the United Kingdom and Switzerland we ask again after 12 months, or sooner if what we use changes. We do not make the website depend on your answer: you can ignore the banner and keep reading.
Our record of your choice
Each choice you save in the banner or the cookie settings is also sent to our servers, where we
keep a consent record of it. Your browser sends your choice (analytics and advertising
measurement, each on or off), when you made it, whether you used the banner or the settings
(or that it is being sent on a later visit because it did not arrive the first time), whether
the banner asked first where you are, the version of the wording you were shown, the
page you were on, and the random ID it keeps beside your choice
(ivenza_consent_receipt, listed below). With it, our server records your
browser's user agent (the line that names the browser and its version) and a one-way hash of
your network (IP) address combined with the record's own ID, so the record holds no address,
but an address you give us can be checked against it. On this website the record carries no
name, email address or account.
Why we keep it: to show what you chose, word for word, if a choice is ever disputed - the law expects us to be able to demonstrate consent. Records are chained to each other so one cannot be quietly changed, and nothing can edit or delete one except our retention schedule. How long: for as long as the choice stands, and for 6 years after you change it, then it is deleted. If you clear your browser data or storage is blocked, your next choice is recorded under a new random ID. To ask about your record, write to help@susos.co.
What the website stores
| Name | What it is | Set by | How long | Your consent needed? |
|---|---|---|---|---|
| Strictly necessary - needed for the site to work the way you asked, so it is always on | ||||
ivenza_consent |
Remembers the choice you made in the cookie banner or settings. | Us (local storage) | Until you change it or clear your browser data. In the EEA, UK and Switzerland we ask again after 12 months. | No |
ivenza_consent_receipt |
A random ID that names this browser in our record of your choice, and when you made the last choice our servers confirmed they recorded, so each choice is sent once (and again on your next visit if it did not arrive). Not your name or email. | Us (local storage) | Until you clear your browser data. | No - it is how we keep the record of the choice you made |
ivenza_persona |
The audience you picked on the homepage (athlete, coach, and so on), so we can show you the right section. | Us (local storage) | Until you change it or clear your browser data. | No - a preference you asked for |
ivenza_blog_sub |
Remembers that you subscribed to the blog, so we stop asking. | Us (local storage) | Until you clear your browser data. | No |
ivenza_blog_sub_snooze |
Remembers that you closed the blog sign-up panel, so we do not show it again for 60 days. | Us (local storage) | 60 days of effect; the item stays until you clear your browser data. | No |
ivenza_analytics_opt_out |
An older opt-out flag from before the banner existed. We still honor it. It is deleted the first time you save a choice. | Us (local storage) | Until you save a choice. | No |
| Analytics - optional | ||||
ivenza_anon_id |
A random identifier (not your name or email) that lets us count repeat visits and tie a later sign-up back to the page that brought you. | Us (local storage) | Until you withdraw consent, or clear your browser data. The events it labels are kept for 24 months. | Yes in the EEA, UK and Switzerland. Elsewhere it runs unless you opt out. |
ivenza_acq |
The first campaign link (the utm_ tags) and referring site that brought you, so a sign-up can be credited to it. |
Us (local storage) | Until you withdraw consent, or clear your browser data. | Same as above |
| Advertising measurement - optional, marketing pages only (never on the legal, trust, security or help pages) | ||||
_fbp |
A browser identifier the Meta Pixel creates so Meta can recognize the same browser across visits. | Meta (a first-party cookie on ivenza.app, set by Meta's script) | 90 days | Yes in the EEA, UK and Switzerland. Elsewhere it runs unless you opt out. Never under Global Privacy Control. |
_fbc |
Stores the click identifier from a Facebook or Instagram ad you tapped, so Meta can tell the ad led here. Only set if you arrive from such an ad. | Meta (a first-party cookie on ivenza.app, set by Meta's script) | 90 days | Same as above |
fr |
Meta's own advertising cookie. It lives on facebook.com, not on our site, and this website cannot read or delete it. | Meta (a third-party cookie on facebook.com) | 90 days | Same as above |
What the web app stores
The web app at my.ivenza.app sets no cookies of its own and runs no advertising. It keeps the items below in your browser's local storage (kept until you clear it) or session storage (cleared when you close the tab). Almost all of it is needed to sign you in and to remember what you asked it to. The only optional part is measurement, and in the EEA, the United Kingdom and Switzerland it stays off until you turn on "Share usage & diagnostics" under Your data, which is why the web app shows no banner: there is nothing to ask until you choose. Your yes is saved in this browser; your no, and the account switch, apply wherever you sign in. Each choice on that switch is also kept in our consent record, the same way as a choice on this website, and signed in it is tied to your account; you can see your own history under Your data.
| Name | What it is | How long | Your consent needed? |
|---|---|---|---|
| Strictly necessary - needed for the web app to work the way you asked, so it is always on | |||
sb-…-auth-token |
Your sign-in session. It is written by the sign-in library our database provider supplies. | Until you sign out, it expires, or 8 hours pass with no activity in any tab. | No |
ivenza:lastActive |
When you last used the web app in this browser and which sign-in that was, so every open tab can sign you out together after 8 hours without activity. It holds no content and is never sent anywhere. | Until you clear your browser data. Replaced at your next sign-in. | No - it is what stops a signed-in session staying open on a shared computer |
language_preference, ivenza-theme |
The language and the light or dark appearance you chose. | Until you change it or clear your browser data. | No - a preference you asked for |
ivenza:activeOrg:… |
Which gym or team you picked to manage, one entry per account. | Until you change it or clear your browser data. | No |
persona.viewAsAthlete, persona.coachMode |
Whether you are looking at the athlete view or the coach view in this tab. | This tab (session storage). | No |
postSignInRedirect, pending_facebook_link, ivenza:signupIdentity, ivenza:ref, ivenza:chunkReload:… |
Carry you through a sign-in, a social-account link, a sign-up or a referral link you followed, and keep one reload after an update from looping. | This tab (session storage). ivenza:signupIdentity clears when sign-up finishes. |
No |
ivenza_signup_age_refused_until |
Set only after someone under 13 tries to create an account. For the next day this browser does not offer sign-up, or signing in with Google, Apple or another provider, so a child cannot simply try a different date. It holds only the time that day ends. | 24 hours, after which it is ignored. Until you clear your browser data. | No - it is how we keep children under 13 from creating an account |
ivenza:under13Notice:… |
Shows a one-time notice, in this tab, that an existing account whose holder said they are under 13 now has the under-13 protections switched on. | This tab (session storage). | No |
ivenza:roleChosen:… |
Remembers that you answered "How will you use iVenza?", so we do not ask again. | Until you clear your browser data. | No |
ivenza_consent |
Remembers the choice you made on "Share usage & diagnostics." The same name and shape as on the website. | Until you change it or clear your browser data. In the EEA, UK and Switzerland we ask again after 12 months. | No |
ivenza_consent_receipt |
A random ID that names this browser in our consent record of your "Share usage & diagnostics" choices, and when you made the last choice our servers confirmed they recorded, so each choice is sent once. The same name and shape as on the website. | Until you clear your browser data. | No - it is how we keep the record of the choice you made |
ivenza:gymShareAsked:… |
Remembers, for this tab, that you closed a "Share with your gym's coaches?" question without answering, so it does not come back until you open the web app in a new tab. Nothing is shared until you answer. | This tab (session storage), cleared when you close it. | No |
| Remembering what you have seen and how you like it - small flags and display choices, never sent to us as analytics | |||
ivenza:orientationSeen:…, ivenza:sectionTourSeen:…, ivenza:autoTourSpent |
That you have seen a tour or page tip, so it does not come back. | Until you clear your browser data. ivenza:autoTourSpent lasts one tab. |
No - these remember what you dismissed |
ivenza:releaseNotesSeenAt:…, ivenza:checklistDismissed:…, ivenza:coachSharePromptDismissed:…, ivenza:gymPromoAsked:…, ivenza:whiteGloveRequested:…, ivenza_beta_banner_dismissed |
That you have read, closed or answered an announcement, a checklist card, a prompt or a banner. | Until you clear your browser data (ivenza:gymPromoAsked:… lasts one tab). |
No |
ivenza:musclesCardExpanded, ivenza:filmQueueSort:… |
Display choices: whether the muscle map is open and how you sorted a film list. | Until you change it or clear your browser data. | No - a preference you asked for |
ivenza:sopLibraryPick:… |
The SOPs you ticked in a gym's SOP library while you preview one, so going back keeps your choices. | Until you close the tab, or add or clear them. | No - it holds work you are in the middle of |
gym-report-ai:v… |
The plain-language summary of a gym report you asked for, kept for the day so reopening the page does not run it again. | Until you clear your browser data. | No |
| Measurement - optional. In the EEA, the United Kingdom and Switzerland, off until you turn it on | |||
ivenza_analytics_opt_out |
A copy of your account's "Share usage & diagnostics" being off, so the web app can stop measuring before it has loaded your account. | Until you turn the switch back on. | No |
ivenza_anon_id, ivenza_acq, ivenza_acq_attached, ivenza_web_signup |
Only if you arrive from the website after saying yes to analytics there, or turn the switch on: a random identifier, the campaign that brought you, and two flags so a sign-up can be credited to it once. Never written before then in the EEA, UK or Switzerland. | Until you turn the switch off or clear your browser data. | Yes in the EEA, UK and Switzerland. Elsewhere it runs unless you opt out. |
With measurement on, the web app also sends usage events, crash reports and performance
timings to our own database, and loads Vercel's Speed Insights script
(va.vercel-scripts.com), which measures page speed and stores nothing in your
browser. With it off, none of that runs, including the Speed Insights script.
Requests that are not cookies
- Fonts. Our typeface is served from our own site, so your browser does not contact a font provider when a page loads and nothing about your visit is sent to one.
- Payments and video. Pages that take a payment load Stripe's script, which sets its own cookies to prevent fraud, and a page that plays a YouTube video loads YouTube's player when you open it. Both load only on the page that needs them.
- Our database provider. Forms on the site (the free guides, the blog subscription, privacy and security requests), the cookie choice you save (for our record of it) and, with your consent where it is required, analytics events are sent to our backend at api.ivenza.app, which Supabase hosts for us. No cookies are involved.
- Links. Links to Calendly, LinkedIn, Facebook, Instagram, the App Store and Google Play take you to those companies' sites, which set their own cookies under their own notices once you arrive.
What the Meta Pixel sends
When advertising measurement is on, your browser tells Meta that a page was viewed, that you tapped a sign-up or app-store button, or that you requested one of our free guides, together with your IP address, browser and device details and the cookies above. We never send Meta your name, your email address, anything you type into a form, or any training, health or payment data. Meta may combine what it receives with what it already knows about you; see Meta's cookies policy. Where the law treats us and Meta as jointly responsible for that collection, you can ask us about it using the contact details in our Privacy Policy.
Other technologies
- Email. We record only whether an email we send, or a gym sends through us, was delivered or bounced. We do not track whether an email was opened or a link in it was clicked: there is no tracking image and no tracked link. Every marketing email has an unsubscribe link.
- The app. The iVenza mobile app uses no cookies, no advertising SDK, and does not read your device's advertising identifier. Its analytics and crash reports have their own switch under More → Data & Sharing: on by default outside the EEA, the United Kingdom and Switzerland, and off until you turn it on inside them.
- Session replay. We do not record your screen, clicks or keystrokes.
Your choices
- Our cookie settings. Use the button at the top of this page or the "Cookie settings" link in the footer of any page. You can accept everything, reject everything, or pick analytics and advertising measurement separately. Changing your mind is as easy as the first choice, and withdrawing stops the item at once and deletes what it stored on this browser. Withdrawing does not undo what was collected while you had it on. You can also choose from Your Privacy Choices.
- Global Privacy Control and Do Not Track. If your browser sends Global Privacy Control, the Meta Pixel never loads, and we treat that as your opt-out of "sharing" for advertising under state privacy laws. If it sends Do Not Track and you have not made a choice, both optional items stay off.
- Your browser. Every browser lets you see, block and delete cookies and
site data: see the help pages for
Chrome,
Safari
and
Firefox.
Blocking everything may stop parts of a site from working. To remove Meta's own
frcookie, delete cookies for facebook.com there. - Meta and industry tools. You can control how Meta uses your information for ads in your Facebook ad settings, and opt out of interest-based advertising across many companies through the Network Advertising Initiative or the Digital Advertising Alliance (in Europe, Your Online Choices). Apply these on each browser and device.
Changes and questions
We update this page when what the website stores changes, and we ask again where the law requires it. Questions about this notice, or any privacy right you want to use, go to help@susos.co or through Your Privacy Choices. The rest of how we handle personal information is in the Privacy Policy.
Show Up Show Out LLC, operating as iVenza2125 Biscayne Blvd, Ste 204 #10150, Miami, Florida 33137
Email: help@susos.co